"We are not unfamiliar with the Just In Time philosophy. We use it in nearly all of our manufacturing facilities. ViaTech has really refined it and applied it to printing and publishing and the result s are better quality and a lower cost of doing business." - SONY |
Papa Murphy's • Corpex • Sony • Dale Carnegie
SonySony is a giant in the electronics industry with over 7,800 SKU’s and 35 new products being launched each month. Each one of these products needed a service manual, inventoried and ready to ship to service technicians all over the world. Prior to working with ViaTech Publishing Solutions, Sony’s product manuals were printed in various locations around the world and then warehoused in Kansas City. This process would often take months so a three-month supply of each manual was required. The cost of printing was enormous. The cost to inventory and manage distribution was even higher. And the slightest change– from a technical specification to product upgrade, meant dumping an entire stock of manuals and reprinting. ViaTech’s digital on demand printing and fulfillment enabled Sony to order the production manuals electronically. Customer orders from Sony World Headquarters are now transmitted to ViaTech, printed, fulfilled, assembled, and shipped to the end-user the very next day. No backorders. No delays.
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